-1231 FFFFFB31 PKI E BAD ROOT INDEX
Source
NetIQ® Certificate Server
Explanation
The certificate chain stored in a Server Certificate object has been corrupted.
The certificate chain stored in the Organizational Certificate Authority object has been corrupted.
Possible Cause
An error occurred during the creation of the server certificate.
Action
Delete the Server Certificate object and retry the operation.
Possible Cause
The Server Certificate object has been corrupted.
Action
Complete one or more of the following solutions in the order listed until the error is resolved:
Possible Cause
The Organizational Certificate Authority object has been corrupted.
Action
Complete one or more of the following solutions in the order listed until the error is resolved:
WARNING: Use care when deleting the Organizational Certificate Authority. After the Organizational Certificate Authority object is deleted, all User and Server Certificates signed by the Certificate Authority will cease to be valid and should be deleted. After the new Organizational Certificate Authority has been created, certificates for users and servers can be re-created as needed.
WARNING: Use care when deleting User Certificates. Deleting a User Certificate also deletes the user's private key. Without the private key, data encrypted using the public key in the certificate (for example, e-mail) cannot be decrypted.
Possible Cause
An internal error occurred.
Action
Complete one or more of the following solutions in the order listed until the error is resolved:
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