Reporting Error Code Problems to NetIQ

Reporting Information

To improve the information NetIQ*® has about resolving error code problems, we need to know when and how users are seeing them occur. Please help us gather this information by doing the following:

1. Record the error number.
2. Record the circumstances in which the error occurred.
3. If you were able to resolve the error, record what you did to resolve the problem.
4. Report this information to NetIQ* through e-mail. Send the e-mail to SYSMSG@NetIQ*.com. NetIQ* will send you a confirmation that the information has been received.
   
   No technical support will be returned to you from this e-mail ID.
    
5. Search NetIQ*'s support Knowledgebase for more information about the error. The Knowledgebase located is at https://www.microfocus.com/en-us/support/knowledge-base

Getting Technical Support

If you are unable to resolve the problem and need technical support, please contact a NetIQ* support provider.

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